Reminders and updates on WhatsApp, with a chatbot that responds to customer questions instantly.
Important messages often go out late or not at all. Enquiries that arrive after hours or during a busy period wait too long for a reply, so customers move on before anyone responds. These lost enquiries usually go unnoticed.
Automatic reminders go out over WhatsApp before every appointment, so far fewer people forget or no-show.
What customers need before a visit and what to do after is sent automatically without the team typing it out each time.
Messages reach customers on the app they check throughout the day, so they are read and answered.
Customers get an answer the moment they reach out, so no enquiry waits, at any hour.
Routine questions are handled automatically, which frees the team for the ones that need a person.
Every conversation is captured as a lead, so a late-night message becomes a customer rather than a missed one.
Because both are part of JGDEngage, reminders and replies are triggered automatically by bookings and customer records. Every conversation, whether a reminder or a chatbot reply, becomes part of the customer’s single history, visible on one screen.
WhatsApp and Chatbot are priced separately. See full pricing in ₹ and $.
A 20-minute demo shows WhatsApp and the Chatbot working for a business of a similar size and type.